Privacy Policy & Terms of Service
By accessing or using our website or services, you agree to the following terms and conditions. Please read this Privacy Policy and Terms of Service carefully before using TatvaAI.
1. Data Collection
We collect personal information such as your name, email address, IP address, and browsing activity when you use our services. This helps us improve functionality, provide customer support, and analyze trends. We may also collect device type, browser version, and interaction logs to analyze user behavior. This information is collected via secure channels and only for service optimization purposes.
2. Use of Data
- To provide and improve our services
- To respond to your inquiries and support requests
- To send transactional, service-related, and promotional communications (only if consented)
We ensure your data is only used for purposes that align with your consent and our legal obligations. We do not sell your personal data to third parties.
3. Data Protection
We take reasonable precautions, including administrative and technical safeguards, to protect your data. However, we are not liable for breaches beyond our control, such as cyberattacks or service interruptions. We conduct regular audits and vulnerability assessments. However, users are encouraged to take precautions on their own devices and networks.
4. Cookies
Our website may use cookies and similar technologies to track user behavior and enhance experience. Users can modify browser settings to block cookies, but some features may be disabled. You may opt out of cookies via our cookie banner or browser settings. However, disabling essential cookies may impact core functionality like logins and forms.
5. Third-Party Services
We use trusted third-party services (e.g., Google Analytics, payment processors) that may collect and process user data. These services are governed by their own privacy policies and data protection obligations. These services may operate under different jurisdictions. While we vet providers for compliance, TatvaAI is not responsible for their individual policies or data handling practices.
6. User Responsibilities
You agree not to misuse our services, attempt unauthorized access, or violate any applicable laws. Users are responsible for maintaining the confidentiality of their account credentials. You are also responsible for ensuring that any content you upload or share via our platform complies with applicable intellectual property and privacy laws.
7. Your Rights
- Right to access, correct, or delete your personal data
- Right to withdraw consent at any time
- Right to data portability (when applicable)
- Right to object to data processing in certain cases
- Right to file a complaint with the Data Protection Board of India
- US Users: Right to opt out of data sharing for targeted advertising, know what personal data we collect, and request deletion.
You may exercise these rights by contacting us directly. We reserve the right to verify your identity before processing any such request, in accordance with applicable law.
8. Data Retention
We retain data only as long as necessary to fulfill legal or business purposes. Users may request deletion of their data, subject to legal obligations. We may anonymize or securely delete data that is no longer required. Backup copies may exist for a limited time before being purged.
9. Intellectual Property
All content, trademarks, service marks, and intellectual property displayed on our website are owned by TatvaAI or licensed to us. You may not reproduce, distribute, or use our materials without prior written consent. Unauthorized use of our trademarks, trade dress, or domain names for misleading or unlawful purposes is strictly prohibited and may result in legal action.
10. Limitation of Liability
TatvaAI shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use or inability to use our services. This includes, but is not limited to, data loss, service interruptions, or unauthorized access.
11. Changes to This Policy
We reserve the right to update this Privacy Policy and Terms of Service at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our services implies acceptance of the updated terms. Material changes will be highlighted at the top of this page. We recommend reviewing this policy periodically to stay informed.
12. Contact Information
If you have any questions or concerns, please contact us at admin@tatvaAI.com. For data protection matters, please mention “Privacy Request” in the subject line of your email. We aim to respond within 3–5 business days.
